TERMS & CONDITIONS

Your reservation will be confirmed upon receipt of deposit of US$ 250.00 per person by credit card.

  • An Initial deposit of $ 250.00 per person is required upon registration. Payment must be made by credit card on our website: https://www.genesistoursusa.com/bill-pay/. Remaining payments can be made by check, credit card, bank deposit or wire transfer. Please contact our offices if you need more information.
  • Within 120 days prior to the trip, we need to receive a total of 50% of the amount owed.
  • Final payment (100%) for the trip is due 45 days prior to departure.

Changes made 45 days or less prior to departure will depend on availability on the airlines and land operator and might incur penalties and fees imposed by those suppliers.

100% of Cancellation Fees might be covered by the optional Travel Insurance when provided premium has been paid and reason for cancellation is insurable.

From day of registration to 100 days prior to departure, you will be charged a US$ 150.00 non-refundable administrative fee per person.
If you cancel between 99 to 61 days prior to departure date, you will be charged a 25% cancellation fee.
If you cancel between 60 to 31 days prior to departure date, you will be charged a 50% cancellation fee.
If you cancel 30 days or less prior to departure date: No Refund.

We recommend that you buy trip cancellation and interruption insurance. TravelSafe Insurance offers these services.

Please contact TravelSafe Insurance and give the code UNIFL04 before the 21 following days of your initial deposit, for important time-sensitive information in reference to the purchase of your Travel Insurance, especially if you have pre-existing conditions or if you need Cancellation for Any Reason Coverage.

Travel Insurance is optional and is not included in your package price.

For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. Because these policies are complex, no representation made by our staff about what is covered constitutes a binding assurance or promise about the insurance.

 

Most countries require your passport to be valid for 6 months after your return date. All passengers are responsible to fulfill necessary visa or entry requirements by contacting the destination country’s Consulate office.

Passengers registering for the tour accept the responsibility for being in good health and able to walk and travel on the tour. Because many of the sites are not accessible to the physically challenged, those needing oxygen, wheelchairs, or other ambulatory assistance will find the tour extremely limiting to their experiences. If you have questions, please contact Genesis Cruises and Tours for more details.

Every effort has been made to ensure the accuracy of this promotion. However, due to individual group patterns, group size, weather, traffic, and other factors beyond our control, the number, the order, and the days in which sites will be visited may be altered.

All correspondence from our office, including tour information, billing statements, and ticketing are carried out through email and will be sent to the email address provided on your registration form.

Genesis Cruises and Tours will arrange for the best-priced airfare available at the time of booking. Passengers wishing to cancel or change their air reservation after the refundable period will be subject to additional fees. Genesis Cruises and Tours is not responsible for unforeseen flight delays or schedule changes imposed by the airlines. Flight schedules may be subject to change by the airlines, and it is the airlines’ responsibility to cover all ensuing expenses.

Air transportation will be economy class aboard international carriers using non-refundable, non-amendable tickets for groups of 10 or more flying together for the entire itinerary. Flight times are subject to change by the airlines. We are not responsible for such changes / delays and will not reimburse resulting expenses which are the airline’s responsibility. Due to airline restrictions, should a group not reach a minimum of ten (10) passengers, the group might be cancelled or the price change.

The Tour Operator/Genesis Cruises and Tours arranges these tours, only as agent for the companies and services they represent. As a consequence, Genesis Cruises and Tours accepts no responsibility for accidents, damage, baggage losses and/or delays due to weather, strikes, acts of God, acts of governments or authorities, wars, criminal acts committed by third parties, hostilities, civil disturbances, riots, defects of vehicles or breakdown in equipment, or to the fault or default of any company used for carrying out these tours. Nor shall Genesis Cruises and Tours be liable for any damage resulting directly or indirectly from delays, cancellation or changes in flights. In the event, it becomes necessary or advisable, for the comfort or well -being of the passengers, or for any reason whatsoever in the professional judgment of Genesis Cruises and Tours, to alter the itinerary or arrangements, such alternations may be made without penalty or liability against Genesis Cruises and Tours.

Additional expenses shall be borne by the passengers. Genesis Cruises and Tours reserves the right at its absolute discretion to withdraw services and make changes and alterations in the itinerary as may be necessary for the proper handling of the tour or to refuse or cancel any person at any time, without being under obligation to assign a reason, therefore. In the event of exercise of this right, the Tour Operator shall be under no liability to that person whatsoever.

Regarding any and all services and accommodations furnished, Genesis Cruises and Tours expressly disclaims all responsibility or liability over any matter whatsoever for loss, damage, injury or expense to property or person due to any cause whatsoever occurring during the tour or otherwise. Genesis Cruises and Tours and/or their agents can accept no responsibility for losses and accidental expenses due to changes in schedules, sickness, weather, strikes, terrorism, war, quarantine or other causes. All such losses or expenses will be borne by the passengers.

In the absence of their own negligence, Genesis Cruises and Tours shall not be responsible for any cancellations, delays, diversions or substitution of equipment, or any act or omission whatsoever by air carriers, river and/or ocean cruise ships, hotels, transportation companies, or any other persons providing any of the services and accommodations to passengers, including any results thereof, such as changes in services or accommodations necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness, or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error or negligence of any person, not its direct employee or under its exclusive control. Genesis Cruises and Tours is not responsible for any criminal conduct by third parties.

Genesis Cruises and Tours reserves the right to cancel any tour, for any reason, prior to departure and cannot be held responsible for any damages resulting from said cancellation. In case of such tour cancellation by Genesis Cruises and Tours, a full refund of the monies paid to Genesis Cruises and Tours will be offered. Genesis Cruises and Tours is liable to the customer for any funds received from the tour operators due to changes or cancellation of any part or the entire itinerary. This represents the entire agreement between the passenger and Genesis Cruises and Tours. There is no additional liability. Any dispute arising from these tours shall be litigated only in the courts of Seminole County, Florida, which shall have exclusive jurisdiction.

Enrollment in and payment of deposit constitutes your acceptance of these Terms and Conditions.

Genesis Cruises and Tours is registered with the State of Florida as a Seller of Travel. Registration No. ST41493

If you have any questions, concerns, or comments about our terms and conditions you may contact us using the information below:

1855 W. State Road 434, Suite 273
Longwood, FL 32750 United States
e-mail: info@genesistoursusa.com
Phone: 855-867-2536