TERMS & CONDITIONS

A $ 250.00 deposit (per person) is required to secure your spot. Your reservation information will be held for 5 business days awaiting receipt of payment. Once received, a member of our team will provide a confirmation letter outlining the tour and any balance due.

Credit or Debit Card accepted. All prices reflect a 4% discount for full payment via check.

For check by mail, reservation information will be held for 5 business days awaiting receipt of payment.

Please make your check/money order payable to:
Genesis Tours
1855 W. State Road 434, Suite 273
Longwood, FL 32750

If you choose, you may go back to the website, click on the “MAKE A PAYMENT” button and make additional payments online until your balance is paid in full.

Click the “Submit” button to process your $250.00 Deposit.

A full deposit of US$ 250.00 per person is required upon registration.

Within 90 days prior to trip, we need to receive the amount equal to 75% of the purchased price.

Payment in Full is due 45 days prior to departure. Thereafter, a late payment fee of US$ 100.00 will be assessed.

Changes made 45 days or less prior to departure will depend on availability on the airlines and the cruise line and might incur penalties and fees imposed by those suppliers.

100% of Cancellation Fees are covered by the optional Travel Insurance provided premium has been paid and reason for cancellation is insurable.

Those who do not take the Travel Insurance should be aware of the following cancellation penalties:

From day of registration to 100 days prior to departure, you will be charged the US$ 150.00 non-refundable administrative fee.

If you cancel between 99 to 61 days prior to departure date, you will be charged a 25% of total trip cost. If you cancel between 60 to 31 days prior to departure date, you will be charged a 50% of total of trip cost.

If you cancel 30 days or less prior to departure date: 100% of total of trip cost.

We recommend that you buy trip cancellation and interruption insurance. Travel Safe offers these services.

All international travels require a current passport and most countries require your passport to be valid for 6 months after your return date. Non USA or Canadian Citizens are responsible to fulfill necessary visa or entry requirements by contacting the destination country’s Consulate office.

Every effort has been made to ensure the accuracy of this promotion. However, due to individual group patterns, group size, weather, traffic, and other factors beyond our control, the number, the order, and the days in which sites will be visited may be altered.

All correspondence from our office, including tour information, billing statements, and ticketing are carried out through email and will be sent to the email address provided on your registration form.

Genesis Tours will arrange for the best-priced airfare available at the time of booking. Passengers wishing to cancel or change their air reservation after the refundable period will be subject to additional fees. Airlines servicing our tours are not responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. Genesis Tours is not responsible for unforeseen flight delays or schedule changes imposed by the airlines. Flight schedules may be subject to change by the airlines, and it is the airlines’ responsibility to cover all ensuing expenses.

Air transportation will be economy class aboard international carriers using non-refundable, non-amendable tickets for groups of 10 or more flying together for the entire itinerary. Flight times are subject to change by the airlines. We are not responsible for such changes / delays and will not reimburse resulting expenses which are the airline’s responsibility. Due to airline restrictions, should a group not reach a minimum of ten (10) passengers, the group might be cancelled or the price change.

These tours are operated by Genesis Tours North America, Longwood, Florida. Genesis Tours acts only as an agent for tour participants in arranging accommodations, transportation, sightseeing, admissions and restaurants. Genesis Tours reserves the right to make changes in the itinerary (as may be necessary due to weather, traffic, or other factors beyond its control) and is not responsible for expenses, loss of time, money or other incidents resulting from a change of schedules. Genesis Tours is not responsible for any losses or damages of personal property, injuries or unforeseen expenses incurred by passengers.

While we have not experienced difficulties in the past with our service providers, we assume no liability for injury, death, damage, loss, accident, delay or irregularity which may occur by reason of any negligent or willful act or omission of any suppliers of service. Passenger agrees to hold Genesis Tours harmless for any defect in any vehicle, plane, boat, bus, car, van or other vehicle, act of war or insurrection, terrorist activity, revolt or other civil uprising, military action, strikes, labor unrest or any Act of God or other acts of any other third party. Florida law will be applicable to any dispute which arises out of/or concerns this tour.

If you have any questions, concerns, or comments about our terms and conditions you may contact us using the information below:

1855 W. State Road 434, Suite 273
Longwood, FL 32750 United States
e-mail: info@genesistoursusa.com
Phone: 855-867-2536